Return & Refund Policy
Section A - Merchandise Return
Merchandise refers to BajaBoard branded clothing items and stickers.
You may return merchandise goods within 7 days of delivery - provided that the goods are not damaged and are return in original packaging. If you are returning an item of clothing due to incorrect size, BajaBoard will exchange for the correct size at no charge. You agree to bear any shipping costs in returning the goods.
For these returns, BajaBoard will provide you with a refund of the paid amount, minus any payment processing fees applied by our service providers.
Section B - Board Cancellation & Return
Unless stated otherwise in a specific promotion, you may request cancellation of an order within 2 days of order placement. Refund will be provided minus a $50 processing fee. If you decide to cancel your order beyond 2 days after placement, only 70% of the order value will be refundable on cancellation.
Once the board is ready for shipping, you can no longer cancel the order. However, you may transfer your order to someone else.
If the board encounters technical issues, we will gladly address it with you as per our warranty conditions. We will not accept returns unless reasonable endeavours have been first made to resolve the issue first.
Should you wish to return the board, you agree to bear the cost of return shipping. If the board has been used, we reserve the right to deduct amounts for wear and tear, and/or for broken parts on the board.
We do not accept returns for "change of mind".