Custom steel screw used to hold and tighten the turn dampers on the Atrax.
Within Australia, we use TNT Domestic or Startrack for board deliveries. Transit typically take 2-3 days for metro SA, NSW, ACT and QLD. This can be extended to 3-5 days for metro WA, NT or some rural regions.
Australian shipping is free across all of our boards.
For international shipping, we use either Fedex or DHL air shipping. For some locations, we may elect to send battery separately to the board to make import easier or to save time. International transit typically takes 5-7 days, but can take longer depending on customs.
International postage is added during Check-Out. For boards, it can very between $150-200.
Parts & Accessories Shipping
Within Australia, we use Auspost or Sendle for smaller deliveries. Sendle is typically used for metro regions, and Auspost is used for more rural regions. Transit time with Sendle is typically 1-2 days. With Auspost it can be up to 2-5 days since it is usually to rural locations.
Australian shipping is free for all parts.
For international parts shipping, we can use either Auspost or DHL. For smaller parcels, Auspost is usually the cheaper option, but transit can take up to 2-3 weeks. DHL is much quicker, with transit times of 4-5 days for major US and European cities. You will have the option to select shipping method at checkout.
Potential Delays Due to Covid
Since the start of Covid-19, shipping times have been more variable, and can be subject to delays without notice. If this happens to your package whilst in transit, we can only apologise, however it is out of our control.